After Sales Care

A Long Lasting Relationship:

It is important to us all at Technowash ltd that our relationship with Customers does not end simply on delivery of the machine. 

We aim to turn this initial relationship into a longstanding partnership, and provide our customers with back up and technical support wherever needed.  

To achieve this we have in place a dedicated team of highly trained staff , always on standby to deal with any After Sales Care and Requirements. 

We effectively deal with any queries or concerns that may arise in the initial stages of operation, or at any time during the lifespan of the machine, as well as provide comprehensive Service Packages and Spare Parts.

We understand that downtime costs money  and as such aim to work alongside you to ensure that this does not happen. 

Spares & Detergents

Our After Sales Team carries a full and comprehensive stock of Spare parts and Detergents suitable for machines of all makes and models.

In addition our staff are on hand to help and advise with any problems that customers may be experiencing. 

Call us now to order your free copy of our new Spares Catalogue for 2007.

Warranty Issues:

As standard all new machines come with a years warranty. We have a dedicated  team of on-site Engineers based up and down to country, ready to call out to site to sort problems as quickly and effectively as possible. 

All our Engineers carry standard stock parts so warranty issues are nearly always fixed on the first visit. In addition our After Sales team are always on hand to provide comprehensive advice and support over the phone.

Service Contracts:

To prolong the lifespan of your machinery, it makes sense to take out a Technowash ltd Service Contract. We have tailored packages to suit all types of application, and can adjust these to suit your work schedule. We know that downtime costs money, so strive to work with customers to ensure that machines are well taken care of, and ultimately effortless cleaning results are achieved time after time.

Choose from one of our 3 star, 4 star or 5 star packages, which all include a full Engineers report. This will provide you with a detailed analysis of the work carried out, and crucially highlights for you any future potential issues. Essentially with a Technowash Service Contract,  issues can be sorted out BEFORE they become a problem.

Further Details:

For further details of any of our After Sales services or to order our new 2007 Spares Catalogue, please feel free to contact the After Sales Team on 01609 778771, and ask for either Catherine or Claire.

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